Frequently Asked Questions

Spa experiences are only conducted whilst the boat is securely moored. You’ll enjoy the gentle movement of water without any cruising.

Every booking is for exclusive use. Only your group and our spa team will be aboard.

The spa is designed for year-round comfort regardless of weather with a heated interior and air conditioning.

Whilst Maria Alexander is capable of moving, she is generally moored within a 5–10 minute walk of Limehouse Marina in East London.

The closest transport links are Limehouse DLR and Limehouse Station, providing quick access from Canary Wharf, the City and Central London.

For operational reasons we usually meet guests at a designated meeting point before escorting them to the vessel.

Unless specifically requested in advance your hosts and therapists will usually be one female and one male.

If you would prefer female therapists and hosts only, we can usually accommodate this with sufficient notice. Please let us know when making your booking.

We provide towels, robes, and spa slippers as well as shampoo and body wash.

Please bring swimwear (ideally fitted and not loose such as bermudas) and any personal items you may need.

There’s a shower (within the open plan spa area) and changing space with a hairdryer for your convenience. We also provide wet bags in order to carry swimwear home.

We offer water herbal teas and snacks such as dried fruit.

More substantial food options will be offered in the near future.

Please let us know in advance if any guest has allergies, intolerances or specific dietary requirements.

Yes, Maria Alexander is available for individuals, couples and small groups of up to four guests.

Experiences for three to four guests, extended or bespoke bookings and special occasions please contact us directly for availability and pricing.

Yes. Alongside massage, we can often arrange a small selection of spa treatments, including LED treatments, spa facials and individually tailored combinations.

As every experience aboard Maria Alexander is private, we are always happy to discuss bespoke requests before your visit.

Possibly. While most guests choose one of our standard experiences, we can arrange longer private bookings with a combination of spa time, treatments and other elements such as food tailored to your occasion.

Please contact us to discuss availability and pricing.

Certain treatments and spa facilities may not be suitable during pregnancy.

If you are pregnant or think you may be pregnant, please contact us before booking and we will be happy to discuss the options available.

Please note access to the boat involves stepping on and off a narrow towpath and navigating several steps into the boat. Additionally, the nature of a canal boat means that certain spaces are necessarily compact and some features are fixed in place.

As a result the experience will likely be unsuitable for those with restricted mobility or requiring additional space for their comfort.

Please contact us if you are unsure about suitability.

For safety reasons, the spa experience is reserved for guests aged 16 and over.

Bookings can be made via the Reservations link our website or Instagram booking link. Full payment is required to confirm a booking.

You may cancel or reschedule up to 3 days (72 hours) before your experience.

Cancellations or rescheduling requests made with less than 3 days (72 hours) notice, or failure to attend, may result in the booking fee being retained.

As each experience is prepared exclusively for your party, we kindly ask guests to arrive at the agreed time. If you expect to be delayed, please let us know as soon as possible. Late arrival may reduce the time available for your booking.

The person making the booking should ensure that any relevant medical conditions, allergies, dietary requirements or mobility considerations affecting their party are communicated to us before arrival.